[Resolved] Tata Docomo — MOBILE NO DELETED | |||
Sir, I took Tata Docomo no = [protected] dated[protected], i got a job in saudi arabia and before leaving india i paid required money to tatadocomo agent named Bhawani Communication, Durga Sthan Muzaffarpur for international roaming. and also kept a balance of 300 Rs at time of going to saudi arabia. after 2 month there i was unable to make outgoing call and no incoming also. soon the network tower also disappeared from mobile screen. i made so many online complaint to customer care and nodal officer bihar of tata docomo but all futile. now i came to india and found that my no has been deleted due non usage and minimum balance recharge. i ask question that when my sim was not working in saudi arabia how i could make recharge or use to call outgoing. still the balance of nr 500 Rs is remaining inside the sim. so i need this no to function again and remaining balance of 500 Rs also. as proof i can give Sim, Sim purchase Slip, Email communication copy with customer care and nodal officer bihar. my alternate no is [protected], [protected] Thanks Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear customer,
Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.
Thanks and Regards
Customer Care
Tata DOCOMO.
Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.
Thanks and Regards
Customer Care
Tata DOCOMO.
oh really, till today 06th nov 2013 no refund received, how you people make us fool. you never
asked for bank a/c no on my alternate no, inspite tata docomo started harassing me by blank
and anonymous call on my alternate no.
In aug 2012 i contacted Tata docomo outlet showing all email correspondence and SIM
details...i was shocked to listen the reply...he said this SIM card not issued on your
name so this SIM and mobile no is not of you. i showed him all document but all futile.
Fact is that you service provider know only how to deduct money from us.
asked for bank a/c no on my alternate no, inspite tata docomo started harassing me by blank
and anonymous call on my alternate no.
In aug 2012 i contacted Tata docomo outlet showing all email correspondence and SIM
details...i was shocked to listen the reply...he said this SIM card not issued on your
name so this SIM and mobile no is not of you. i showed him all document but all futile.
Fact is that you service provider know only how to deduct money from us.
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Thanks and Regards
Customer Care
Tata DOCOMO.