[Resolved]  Tata Docomo — new faulty telephone instrument

Address:

Mumbai City, Maharashtra

after buying a Tata Docomo( account no[protected]~~M[protected] last month. For the last
> one month I have made at least 100 calls to your customer care .
> There are list of issues faced by me
> 1 I was given a faulty instrument which was second hand which took 20 days
> to get it replaced
> 2.Now I have been provided with instrument where sound quality is so poor .
> 3.I HAVE BEEN TRYING TO ACTIVATE INTERNET BUT UNABLE TO DO SO AS YOUR
> CUSTOMER CARE IS TOTALLY USELESS .they don't know how to talk to costumer
> .
> ON CALLING CUSTOMER CARE THEY DON'T HAVE ANY SOLUTION FOR ANY QUERY THEY
> ASK US TO GO TO TATA DOCOMO OUTLET EVERY TIME.
>
> request you not to SPOIL TATA's name which has been created because of
> business ethics maintained by them .
>
> Regards
>
> Manish Malhotra
> MUMBAI
> contact no[protected]
> Mobile No. [protected]
>