[Resolved]  Tata Docomo — new postpaid gsm sim not activate

Address:Bidar, Karnataka

sir, i have purchase tata docomo gsm postpaid sim with Rs. 899 plan from online (www.connectindia.in)
on 03 sep 12. i got sim through tata docomo executive and i migrate my no [protected] on new gsm postpay
sim from prepaid sim and my physical varification done on 16 sep 12 and executive told me that sim will
activate within 2-3 days by submiting varification form but still my connection not activate and sim also
not migrate. i have tried so many time to contect with tata docomo customer care and complain but they always
told that your complain registered and your problem will be solve within 48hrs. and so many time they passing
wrong information to me and some time they give me another customer care executive no. which is not available in
world. so, i request to you please activate my no. or refund my money as soon as possible. thank you sir.

mahesh kumar
karnataka
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mahesh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mahesh,

We would like to inform you as per our records we found that there is no pre to post migration request in your number and we request you to provide us the details for same when and where you had given request which will assist us in doing the needful

Thanks and Regards,
Customer Care
Tata DOCOMO.

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