Tata Docomo — No refund received

This is with regard to complaint docket number[protected]~~M13378717 filed with Tata Docomo. Ever since I bought my datacard for 3g broadband 10GB download service in Dec 2012, my datacard was never activated(forget even getting the offer I was promised). Finally, fed up after sending emails to their [protected]@docomo.com, talking to their customer service and even visiting their head office in Koramangala(Bangalore), I asked for my datacard amount back in the month of March. They refused. I even complained to their appellate multiple times who also refused. A letter has now been sent to their branch manager in Koramangala and also to their Managing Director's office in New Delhi. If I do not get a favorable reply by the end of this month, I will approach court in the month of June.
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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