Tata Docomo — online amt paid for recharge but data card is not working | |||
My Tata docomo data card No is [protected] . I had recharged for 1200/-Rs on 19th May 2013 thru mobile .The transaction was successful and got a confirmation mail from bank regarding debiting the amount for TATA DOCOMO .The detail are as under VIN*TATA DOCOMO on 19th May 2013 at 12:52:48. The same debit is reflecting in my account statement but the Data Card is neither recharged nor functioning .I had registered a complaint to the tata officials thru mail but no action has been taken yet . Regards Dinesh Kumar Dhamija [protected] Was this information helpful? | |||
3 Comments | |||
Comments
Dear Mr. Dhamija,
As per our discussion, we would like to inform you that as per our records your recharge for Rs. 1200/- was not updated. Hence, we request you to provide the details of your recharge transaction to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion, we would like to inform you that as per our records your recharge for Rs. 1200/- was not updated. Hence, we request you to provide the details of your recharge transaction to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
I Mr. Rupesh kotwal have bought Tata docomo 3G dongle(Datacard) in the month of august and till date connection is not yet started as promised by company (within 2hr or next day ) . Though they din’t replied but I communicated with mail to every possible person and shared my complaint with them.
They also promised me to solve every issue if occurred related to my datacard but that was also failed from their side.
After all these they sent me bill of amount 672 and asked me to present before mobile court in pune itself kindly help e out of this problem and let me know the idea to handle such situation.
3G Data card number- [protected]
with regard
Mr. Rupesh Kotwal
They also promised me to solve every issue if occurred related to my datacard but that was also failed from their side.
After all these they sent me bill of amount 672 and asked me to present before mobile court in pune itself kindly help e out of this problem and let me know the idea to handle such situation.
3G Data card number- [protected]
with regard
Mr. Rupesh Kotwal
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.