Tata Docomo — Online recharge unsuccessful- Money debited

Address:Hyderabad, Andhra Pradesh

Hello ,

I am tata docomo customer with mobile number [protected]. I have recharged through docomo website www.tatadocomo.com on 4th Nov 2012.l recharge of Rs.110/ and payments is done through SBI netbanking. That recharge has failed..and when I visited SBI bank website, there is debit of Rs.110/-.But I haven't got any recharge amount, Please take this request into consideration and refund my money.
TRANSACTION ID For Rs.110/-
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Please note that my transaction id is MSBI[protected]IGB8486073
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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