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Tata DoCoMo

[Resolved]  Tata Docomo — Outgoing calls/Message are blocked by Tata Docomo

Address:Bangalore, Karnataka

Dear Sir,

Worst service provided by Tata Docomo. Please stop your advertisement on television, you are fooling people.

Two weeks back, I have taken below 2 Tata Docomo post-paid connection in Bangalore Whitefield.
I have submitted all the required documents to your executive but from last week my outgoing calls/Message are blocked by Tata Docomo.

1. [protected]
2. [protected]
Now, how would I proceed as your executive to whom I have submitted documents is not responding.
I had called to the customer care they are unable to give any information as my numbers are not yet registered.
I had send e-mail to [protected]@tatadocomo.com they are also unable to process my request.

Please find your executive contact details below:
Ravi Kumar email ID: [protected]@yahoo.co.in
Shiv Kumar email ID: [protected]@gmail.com Ph.No: [protected]

Regards
Narendra
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
3 Comments

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Comments

Hi Narendra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO
Reply
Sir, I am waiting to receive your reply

Please let me know the meaning of “resolved soon” in the Tata Docomo dictionary.
Everyday I'm calling to your executive/customer care and received the same response “resolved soon”, you had taken my complaint but not yet been solved

Everytime I call your executive and his response is “your complaint will be solved within 10 minutes” but the 10 mins never come from last 2 weeks.

I do believe my only option is to throw away the Tata Docomo sim cards and choose other service provider.

I would never recommend the Tata Docomo to anyone.
I kindly request you to take a serious action against your executive, as he will give only false promises


Regards
Narendra
[protected]
Reply
Dear Narendra,

Please be informed that as per checking our records your number is in active state only, hence kindly request you to start using the service.

Thanks and Regards
Customer Care
Tata DOCOMO
Reply

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