Tata Docomo — pack is canceled before its validity

Address:

Surat, Gujarat

my name is BHAVARTH BHATT-SURAT,GUJARAT,contact no. is [protected].i complained as on 5-oct.2012. my docket number PSMR12027284.
i attach photo docs. as proof. i activated pack 1p/2 sec. for 90 days.
BUT from today, the charges are levied are normal charges,1p/sec.
why i should pay normal charges eventhough i already subscrided to the pack.

i called many times to cust.care-121 but everytime its busy.
i emailed to [protected]@tatadocomo.com , but no answer received.

solve this matter as soon as possible.

thankyou.