Tata DoCoMo / Photon Plus (Corporate Connection) — Churn Out Fee

Address:

Pune, Maharashtra

August 8th, 2012

I am Roshan Lal and my photon number is [protected] and account number is
[protected]. Note: This connection is a corporate plan with 5gb unlimited plan.

I had registered a compliant regarding the internet speed of this device on[protected]time 04:24:53.0) and my complaint reference number was[protected].

I bought this corporate plan of Photon plus with promise that you will get upto 3.2MBPS speed. But while using it, in the Pune region, its speed was 10kbps and even one of the engineer (Ganesh Shelke) from main branch of Pune shivaji nagar came and checked it and gave me receipt that its coverage issue.

Also as a Corporate plan user no one on call center will entertain you, I had talk on the toll free number [protected], there they gave me this
number [protected] and afterward they gave me [protected] and They again gave me number [protected].

Finally I wrote an email to these ids: [protected]@tatadocomo.com and [protected]@tatatel.co.in, there at-least I got reply. They gave me reference number M9491644 for complaint.

I told them same speed and coverage issue and they asked me that in karvenagar area its indoor network problem and you have choice that you can disconnect this connection by confirmation of email and paying outstanding amount of RS. 843. I paid this amount and then they had disconnected this connection. I thought everything is over now but today 8th August 2012 I got one bill of amount RS. 1785.

E-Bill for your TATA DOCOMO connection no. [protected] for the month of Aug 12 - Churn Out Charge.

By reading this forum I can say I am not the only one of this type. Tata claims that they are ISO 27001:2005 certified but they are not worth of it.

I am also working in a software company cybage pvt. ltd. in pune.

I am not gonna pay this amount.

Those people who see some sales men outside of the gate of our company to sell silly corporate connection. Please don't go for it. I will suggest you prepaid connections. Postpaid and corporate connections are just bull [censored].