Tata Docomo — poor services of tata docomo

Address:

Punjab

my no is [protected]. last month in july i had ported to tata docomo, but now i am realizing that it is the biggest mistake of my life. i am living in mohali and my working area is chandigarh.

1. but the network coverage of tata in chanigarh pgi, socities of 49 and roads is zero. it is saying in our circle that the person who do not wish to work, should get tata docomo, because you will not get any call because of its network coverage.

2. i had been told that in my plan i am getting 50 caller tones for 1 year. but this is not like that. i asked customer care, they say it will activate in 4 hours, i had called 10 times but in vain.
i wrote a mail to [protected]@tatadocomo.com, but in vain. then i registered a complaint at 198. after 4 days they called me and assure me to rectify the problem but 1 more week has been gone, but no results.

3. when i connect my cell phone to my laptop through data cable, an instruction came on monitor that i am in roaming status, while i am at home.

4. worst thing is their local boys one is Sudir in chandigarh, who for sale purpose make fool of customers on the name of C.U.G. and after sale of connection always denies.

5. their customer care executives are like fools, that they did not know anything. they always told you they are getting technical problems, system is slow or call after 4 hours.

whoever is reading this mail, if you have any plans to buy or to port to tata docomo, kindly read it 10 more times. i had my 2 connections in tata and also ported 2 friends to tata, now look because of tata docomo, i will be considered immature in my group.
[protected]@yahoo.co.in