[Resolved] Tata Docomo — Post Paid connection not Activated

c_muthuk

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I bought a SIM Card from the TATA Docomo Stall held @ my offic premises. But even after a month, number was not activated and the dealer who sold the card is also not responsive.

Reaching customer care executive is a challenge. Hence I decided to surrender the card. But they are not ready to get back their SIM also. whenever I am reporting, they are asking for stupid 48 hours time every time. Thank God that I got to know about their poor quality of service even before getting the connection from them

PLEASE DON'T RECOMMEND TATA DOCOMO to any of your relatives / friends.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

anil_gkp123

from Pune, Maharashtra

TATA POST PAID CONNECTION — Not To Activate the connection

I have Purchase a postpaid connection for last Friday & address verification is also done
But still my connection is not activated. So I request please do not activate my postpaid connection & refund my money. I am not interested in tata post paid because its very bad service.
At the time of selling they says that all doc. is ok/sufficient after paying money they told them me incomplete doc.
Purchase Dealer Name:
PnG TELESERVICES
J-198,rajouri garden,
Main Nafafgarh Road,
New Delhi-110027
Tel: 94693333,64641187
Saleman name :sachhin Sharma
Invoice No :8013 Invoice Amount :600

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.