[Resolved]  Tata Docomo — Postpaid new connection

Address:

Pune, Maharashtra

Hi, this is Ankit Goyal. Few days back I had applied for a new Tata Docomo Postpaid connection from a person called Yadnyesh(Tata Docomo representative-[protected]) at my office. I applied for Rs.1299 unlimited plan. At the time of giving the sim card he collected Rs.850 from me as security deposit and did not present a receipt for it saying that I will get a receipt on my email after the activation of the number. As address proof document, I had provided the copy of Electricity Bill of the flat where I stay as I stay in a rented flat along with a copy of my Passport, Company ID card and PAN card. 2 days later I got a call from a Tata Docomo representative for address verification. After I told him about the address of where I stay and where I work, he said that I will be getting another call within 2 days for verification after which he hung up the call. After waiting for around 3 days, I called up the person who had initially called me for verification. He informed me that my Postpaid form has been rejected as the address was incorrect in the Electricity bill. After explaining him thoroughly again, he again said that I will be getting another call within 2 days for verification. But even after waiting for 4 days, I did not receive any verification call, and when I called him up and asked him again then he said the same thing again that my Postpaid form has been rejected as the address was incorrect in the Electricity bill.
On asking for the refund of the security deposit of Rs.850, he said that he can't do anything for that and I need to contact some higher authorities in Tata Docomo.
I am still waiting for my sim to get activated or the refund of the 850Rs.
Please help!!

Tata Docomo Number(applied): [protected]
Number on the simcard:[protected]

Thanks,

Ankit Goyal
Mobile: [protected]
mail: [protected]@yahoo.com