Tata DoCoMo Prepaid Mobile — Deducting 60 paise per day without any reason

nikhila

from Morjim, Goa

Address:

Chhattisgarh

Tata Docomo Mobile No.:[protected] - 60 paise per day is being deducted per day from my prepaid balance without any reason. I have not activated any add on services. Kindly stop these deductions or disconnet the services. Not interested in continuing with Tata Docomo prepaid mobile services.

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Comments

nikhila

from Morjim, Goa

My complaint has been partially resolved, in the sense Rs.6/-(which was deducted @ 60 paise per day) has been credited to my prepaid account on 24 Nov 2011 at 11.11.01 AM but deduction of 60 paise per day is conitnuing which
is irritating to me. I request you to kindly find and resolve permanently by immediately stopping deduction at the rate of 60 paise per day, if you have activated any add on services, please stop the same. I dont require any add on services please. Please resolve immediately. Rayana [protected] chattisgarh

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Nikhila,

The deducted amount of Rs.6/- has been credited to your account. Kindly check your balance.

Thanks and Regards
Customer Care
Tata DOCOMO.