Tata DoCoMo Prepaid Mobile — Financial irregularity by cutting talk time forcibly activation of services

Address:

Visakhapatnam, Andhra Pradesh

Dear sir


Kindly advise me to take corrective action for the harassment / financial loss caused to me by Tata docomo.




My tata Docomo number is [protected], prepaid mobile and my name is SK Vashisth. I am pained to inform you that Tata Docomo is cheating me repeatedly . It is a campaign to deduct talk time unilaterally without initiation of any from my end.

First I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly sweet nothing alerts . you have been charged Rs 10 and your service will be activated within 24 hours” . this message was received on 23 Jun 2010 at 02:09 PM.

I Lodged a complaint with customer care vide complain number GBL09201155 and my money was returned on 24 Jun 2010.


Again I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly Tollywood aletrs.. you have been charged Rs 10 and your service will be activated within 24 hours” . this message was received on 25 Jun 2010 at 11:58 AM.

I Lodged a complaint with customer care vide complain number GBL09214231 and which is still pending.

My money was again deducted on 27 Jun 2010 and I was sent a Joke which I have not requested for. Simply my phone was kept on table.

Today on 29 Jun 2010 at 1:41 PM , Again I received a sms from 54321 that I quote “ you have been successfully subscribed to weekly joke alerts. you have been charged Rs 10 and your service will be activated within 24 hours”.


Kindly note that these actions are being initiated unilaterly from Tata docomo side .
I request you not to harass me by cutting my hard earned money .

How you can do it . Please return my money immediately.

I hope truth will prevail.

Yours sincerely

SK Vashisth
Visakhapatnam
[protected]
[protected]