Tata DoCoMo Prepaid Service — RECHARGE CARD AMOUNT NOT ADDED AFTER RECHARGE

Dear Sir,

i have using TATA DOCOMO mobile Prepaid Service Last 4 month..
i have recharged on 29/11/09 my mobile number thourgh 20 rupees recharge voucher.after recharging the IVR Voice told RECHARGE IS SUCCUSFULL..but, amount not adding my mobile.balance option showing my old balace.i called TATA DOCOMO CUSTOMER CARE for confirmation.call center agent told," at present NETWORK proplom,ur amount will be add maximum this night".but still that amount not coming my account.today ..TATA DOCOMO CUSTOMER CARE EXCUTIVE NOT RESPONDING THIS PROPLOM STILL..THEY SAID "U GO TO RESEELER. "THEY DON"T TAKE ANY COMPLINT ON MY REQUST...I THING TATA DOCOMO SERVICE IS VERY POOR ...
RECHARGE CARD SERIAL NO IS;[protected]..MOBILE NO IS :[protected]


R. Manohar



Thank you