Tata DoCoMo / Prepaid — Service Related

piyushvolunteer

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

Dear Sir/Mam,

I am Kumar Anshumali, my Mb # [protected].I am facing service related issue with Tata Docomo.Tata Docomo Cheating Customer by activating these services 3GSubsServCALL,CINEONE without knowing to customers.
Daily TATA DOCOMO deducting amount from customer balance without any confirmation.

These services are 2GSubsServCALL,CINEONE without knowing to customers.Daily Rs 1 get debited from my account.
Even Nodal officers are not in the position to tell anything proper about this.

Today one more surprice, i got a message from TA-NETWAP as below
Sorry, your subscription request for tata docomo CINEONE alert cannot be processed due to network problem. Please try again later.

I haven't send any request to activate the above service. Who is activating this service & cheating customers?

Please check these Complaints # GBL[protected],GBL[protected]....

Thanking You

Kumar Anshumali

Mb # [protected]

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Kumar Anshumali,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.

vikas singh neha

from Lucknow, Uttar Pradesh

i(vikas singh) [protected], recharged with rs 42 in which t2t 1000 minutes i got, but it wasn, t available and i can, t use it instead of that my balance also deducted one of the custom.care representative said that the balance and 1000 minutes will be activated and unfair deduction will be available to me till 23, as expected nothing happened on 23 again i call than these c.c representative said that there was no recharge...