[Resolved] Tata DoCoMo Prepaid Services — automatic balance deduction | |||
i am a user from last 13 months but during last months ur unusal and automatic subscription services are disturbing me during my office time as well as my phone balance. In details services i have been unnecessarily charged Rs. 40/- for java software installation which till now i didn't subscribe. but i got msg for subscription and charged Rs.40/- from my balance . i called to ur one of the executive and by discussion she excuse and unsubscripted that service related to this i was convinced by executive that i will get my 40/- rupees back again after 15/2/11. It happened twice in the last two months . so i dont understand after making call u people are disturbing me again and again. i dont have such time to talk u time and time . if your service will be like this then we are 12 member in a friends group using docomo service forced to switch other services. kindly note my problem and refund all my deduction till now.Otherwise i will complain to your higher authority Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
TATA DOCOMO PREPAID SERVICES — WRONGLY DEDUCTION
Name : Naresh SharmaProfession : Advocate
Mobile No. [protected]
Dear Sir,
I am the user of TATA DOCOMO PRAPAID services since last two years. I inform you that in last two weeks my balance has been wrongly deducted by you. When I call to customer care for knowing that why my balance has been wrongly deducted. Then I understand that any game pack has been activated in my mobile. This is for your kind information that I am not activated any game pack & not browsing internet in my mobile. The details of wrongly deducted my balance as below:
Dt.[protected] Rs. 3
Dt.[protected] Rs. 2
Dt.[protected] Rs. 2
Dt.[protected] Rs. 3
Dt.[protected] Rs. 3
So I request you Please Check your system and refund my wrongly deducted balance of Rs. 13 as soon as possible.