Tata DoCoMo / Prepaid — unwanted balance detection

Address:Dewas, Madhya Pradesh

resp. sir
I have done 250 normal recharge of tats docomo after 5 days they reduse my 61 rs. balance I am contect custmer care they refund my 30 balance then they says your 31 rs charge for downloading but in my file manger nothing is downloading data it not retun my taiktime .
sir after 5 days they was reduse my 49 rs. talktime then contact with custmer care they give same reason of downloading .then after 1 day it was reduse my 13 rs. talktime and give same reson in between 3 to 5 days custmere care not attende my call and block my no
sir please help me and give justice
thankful
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tatadocomo — Prepaid balance

My mno [protected] NAME MAHESHKUMAR Recharge of Rs 50 Trans ID :[protected]-TataDOCOMO 24-JUNE-2011 at 14:13:14 evening 18:24 check my account balance Rs18 & Rs30 cut with out any reason i call customer representative mr RAJ KUMAR told me refund your amount within 4 hours after 24 hours but not refund today i call mr imran not get me correct information imidate taken action refund my Rs30
Dear Mr. Thakur,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata Docomo.
Dear Mr. Thakur,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information