| Address: | Vellore, Tamil Nadu |
hi my number is [protected] . my mobile balance is daily deducted for usage of "dive in" but i removed my setting in my mobile in order to avoid such reduction , then also they have deducted
starting from may
may 25 - rupee 6 has to reduced
may 27 - rupee 1.70 has to reduced
may 30- rupee 0.10 has been reduced
june 10- rupee 1 has been reduced
june 11 - rupee 1 has been reduced
june 12 - rupee 3 has been reduced
and when i called customer care , they are not willing to take as complaint ,
and asked this such thing to be de-activated
they told to type "pan divein ' and send to 121
which never worked , told wrong message
and once i called customer told to give my balance back and argued with them thay said they will return it that too i tranferred call to head (supervisor) but next day when i called again for not getting my 1.70 rupee
they told u didn't do any complaint . and i using internet pack of rupee 63 still i get reduced which i never did . please kindly take action and give my money back rupee 12.80
Kindly take this up and update me on the refund status. In addition, I don’t want such kind of issues in future and therefore remove my number from such automatic deduction
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