| Address: | Pune, Maharashtra |
I have charged my mobile (No: [protected]) with special recharge of Rs. 151 on 12 Feb 2011 in one shop at 5:00PM with Transaction ID [protected]. Special recharge of Rs.151 gives full talktime If Rs. 151 and 50 Minutes of Docomo to docomo free for 30 days. But when I check the balance by sending BAL to 121, I got only 130-135/- Balance in my account. Even I could not got 50 minutes docomo to docomo free. When I ring customer care, they told me , after 24 hrs, the remaining balance will get credited to your account, but after 24 hrs, I could not get that balance. When I ring up 121 again on 13 Feb 2011 at 6:00PM, he told me that you have done recharge with normal recharge of Rs. 151.
My question is who has done the mistake? Shopkeeper has done recharge of Rs. 151 through his own mobile. I does not know a simple recharge or special recharge.
My question is when special Recharge of Rs. 151 is available, why normal recharge of Rs. 151 is kept? Many peoples even does not know whether they have done special recharge or normal recharge. Docomo should keep normal recharge of Rs. 150 or Rs. 152 or so on. There could be facility of converting normal recharge to special recharge when the amount is exactly same.
When I could get remaining balance? Was this information helpful? | 
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http://www.neobux.com/?r=john4life