[Resolved]  Tata Docomo — Loot through mobile Internet

Hi, I am sick and tired of Docomo's constant trouble.

Firstly, activating your GPRS takes half a million and that is not of much use either.

I did a special recharge of Rs. 48 (1 GB plan for 21days).
and 3 days later i did a talktime recharge of Rs. 100.

A day later from Rs. 85 in the morning my balance reduces to Rs. 0.03 on the pretext of data usage.

I speak to their call centre executives.
1. 1st guy says sir u used more than 1 gb in 3 days. and gives me a breakup: 21000kb + 18000Kb. By all math that sums upto 39000kb or 39 Mb. Where in the world has my remaining balance gone??? I ask him, at that point he hangs up.
2. 2nd guy, he tells me i[censored] add Rs. 100 to ur account that gives u 100Mb free. BUT it cancels your previous transaction of 1GB for 21 days. Absurd!! Before i can explain my stance to him, the phone call is cut.

In a span of 6months of Docomo I have made an average of 4-5 calls per week to their customer care.
there is no cohesion amongst the responses that the different call centre employees give and it baffles me that their tagline is "Keep it simple"

I wish to make an addition to that.
"KEEP IT SIMPLE. DO NOT TAKE DOCOMO"

Strongly Agree.