[Resolved]  Tata Docomo — RC 45

Address:Bangalore, Karnataka

Hai,

I recharged for RC45 plan on 20th feb 2013. I didnt get the benefits as per the plan. I confirmed the existence of above plan from the CC agent, & then only I recharged. I recharged in an outlet as the plan was not available in online recharge. I wanted sms plan & even I am ready to pay 50ps for 1st 3 sms daily. This not the 1st time I am suffering from the docomo service. I am fed up with the service they provide.

Each time when I try too connect with CC agent, Each one says one reason. No one is ready to take the complaint. I am really frustrated. Why should I waste my time & money for their faults? Why I want rate cutters when I already have 197 plan.? I want the plan as they told me or I want my money back. I will port my number.
I want justice.


Thanks in Advance,
Archana
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Archana,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Ms. Archana,

As per the discussion over call on your number [protected]c we would like to inform you that recharge benefits of Rs.45/- is updated successfully towards your Tata docomo number.
Please be informed that on recharge of Rs.45/- you can avail 1 paisa/ 2 second for all local calls for 60 days.

Thanks and Regards

Customer Care

Tata Docomo

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