[Resolved] Tata Docomo — Recharge False Information | |||
Hello Team, I made a recharge of rs. 36 on my tata docomo no. [protected] through www.tatadocomo.com on 26/04/2012. This website shows the information that i will get 15000 sec (250 min) free to any local/std tata docomo no but after recharging i found that it is a false information. I only got 100 local free mins. So i talked to customer care representative about this and they are saying that this recharge is not available anymore but still it is shown on the site to misguide the customer and to cheat with them. Now i am asking them to refund my money but they are refusing to do so. So now please help me and all other customers and teach Tata a lesson not to cheat with customers. I have attached the site's page which shows this recharge information. I am hoping for your best help. Thank you so much for supporting helpless customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Ashish
" Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account. "
Thanks and Regards
Customer Care
Tata DOCOMO
" Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account. "
Thanks and Regards
Customer Care
Tata DOCOMO
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