Tata DoCoMo Recharge Fraud — Recharge Data not Given as per Commitment

Address:Gujarat

Dear Sir,

I have Done Recharge of 65 through Retailer and i have also heard from TATA DOCOMO IVR that Recharge with 65 and get 2.5 GB Data and when i recharged i got only 1.5 GB Data for internet and i also called customer care about that but they said that you will get this much data only. there is nothing we can do with this. i m very disappointed with the service and less data provided. if they use IVR Recharge with 65 and get 2.5 GB than why they are not providing the same.

Recharge Info
Mob NO. [protected]
Trac ID: [protected]
Time : on[protected] at 12:03 PM


Regards,
Bhavin Dhorajiya
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Bhavin,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO
Dear Sir,

I still not recieved any mail or call from TATA DOCOMO Regarding my complaint.



Regards,
Bhavin Dhorjaiya
[protected]@yahoo.com
[protected]
Dear Bhavin,

Please be informed that your complaint has been registered with docket number PGSM09427286, which will be resolved by 23-MAY-2012 16:05 your complaint is being looked into by our concern department. Upon resolution of the aforesaid complaint, the concerned team will call and apprise you about the status of the same.

Thanks and Regards
Customer Care
Tata DOCOMO
Dear sir, I M still waiting for my compliant solution.

Nothing has been done till date from tata docomo care hope to have positive reply.
one guy called me from tata docomo name ravi and told me that nothing can be done now.
you will not get any data.
regards,
Bhavin dhorajiya
[protected]
Dear sir,

TATA DOCOMO Making people fool by giving wrong commitment and
I have also got call but the customer care exe. told me that you will not get any benefit regarding the same.

Check attached photos of their website showing recharge option and data given...
regards,
Bhavin dhorajiya
[protected]

tata docomo is just lootin people..it has looted more dan 250 rs on my no.
[protected].
when i ask refund
for one hour customer care plays games.
then it puts all fault on me.
is this company not under rti?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information