[Resolved]  Tata Docomo — REFUND OF DATA BALANCE

Address:Valsad, Gujarat

I tried to activate 1 data pack from main balance but as it was low, I got a message that they can't process the request & I have to try again as shown in the attached image. Instead of trying the same, few days later I activated another scheme by recharging with amount 499 & I got balance 500 & 2gb 3G data for 2months as they promise. But the very next day they activated the older scheme i.e. not auto renewable, without any intimation & deduct all 3G data balance & 104 rs. By convincing them on email since 1st of Oct, I just got 100rs as refund. So I need that data balance as refund.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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