[Resolved] Tata Docomo — Refund of Excess Postpaid Amount

yangba

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dear Tata DoCoMo Officer

I have sent the below mail twice to the below mail IDs however none of them replied.

I request you to refund my excess amount (Around Rs 900) during Postpay of the mobile number [protected] just before migrating to Prepaid, now already migrated into Prepay service of Tata DoCoMo. When visited the Tata DoCoMo Koramangala office the manager told they will send a cheque after 45 days.
Please reply and explain if somehow the balance amount was reduced to zero.

[protected]@tatadocomo.com
[protected]@tatadocomo.com,
[protected]@nic.in,
[protected]@tatadocomo.com,
nodal.[protected]@tatadocomo.com,
nodalofficer.[protected]@tatatel.co.in

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

deepak.routray123

from Kolkata, West Bengal

Tata Docomo — refund amount

I have recharged mobile no.[protected] at Rs30 on date19/01/11 for a one time, .But I did not recive recharge value (i.e.Rs 30).Transaction is -3822284 .
plz answer me on my e- mail deepak.[protected]@gmail.com & solve my problem.
I have do such e mail for 2-3 times but not get any reply. so plz

anwith naik

from Bengaluru, Karnataka

i am anwith my number is [protected] ..i had recharged my account with special recharge of rs.85, it had one month validity till[protected] but it has been deducted on[protected] .your customer is people are always irresonsible and always are busy once they here there is some mistake they have done by your side ;so i am even playing to change my docomo network

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.