Tata Docomo — regarding refund of balance and non availability of customer care executives

Address:

Jalandhar, Punjab

with this no stated here [protected] on the name of aniket likhar issued in the month of October. on dated 25/11/2012 the remaining balance was rs. 256. with the recharge of rs. 246 via no *141# i got 600 MB 3G data pack with a talk time of rs. 150. so my total balance should be around rs. 160. but with passing of time as soon as this recharge is successful there has been sudden deduction of balance and it becomes Rs. 0.07. i call many times to customer care executives but they are neither listening my request nor refunding the balance.
they are disconnecting my call as soon as i call them for this problem. pl look into the matter. my alternate mobile no is [protected]