[Resolved] Tata Docomo — sending of bill of a number deactivate last year

rishabh.capoor

from Bengaluru, Karnataka

Address:

Lucknow, Uttar Pradesh

i got my photon disconnected in oct 11 but in feb 12 they had send me a bill
i tried to contact the people at but none answered to my problem they all took a complaint gave me a complaint number and said that the team would call me, but i had i didn't receive any call when i recalled i had the same answer .
after many times finally i had a word with an executive who again deactivated my number .
but now again they are sending me a bill for the month of march and April 2012

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May 6, 2017

Complaint marked as Resolved

Verified Support

Apr 28, 2012

Tata DoCoMo Customer Care's response Dear Mr. Capoor,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint bearing docket number[protected] has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.