Tata Docomo — Service Related

Address:

Pune, Maharashtra

Previously my balance was deducted 14Rs. I called to customer care they took SR & balance was refund. And Executive assured me that service will be deactivated soon online. But service was not deactivated and again my balance is deducted. I called to customer care twice, both time my call was transferred to senior but no response from senior, even almost for 15 to 20 min I was on hold then it disconnected. Madhuri & Abhimanyu / Abhinav were the Executive. If they really think that the company doesn't deduct consumers balance, then why they afraid of answer a costumer call. my phone no. is [protected].