[Resolved]  Tata DoCoMo SIM Card — OUTGOING SMS & WORST CUSTOMER SERVICE

WORST CUSTOMER SERVICE EVER::
Team,

Sorry to write such subject line however it does reflect exactly how my situation is.

I'm very sad customer of TATA DOCOMO, with number-[protected]. facing OUTGOING SMS PROBLEM since very 2nd day.

Below is the series of complaints for the same issue & TILL DATE have spoke to number of agents & TLs but NO RESOLUTION IS GIVEN.
NWK[protected] Taken on 9th December (2nd Day) - WITH NO RESOLUTION & 2 DAYS TAT
NWK[protected] Taken on 11th With some stupid reasons & again 2 days TAT
NWK[protected] Taken on 13th due to idiotic words from Tech.Team which doesn't help me at all in my problem- & again 2 days TAT
NWK[protected] on 14th Finally after speaking with TL-NAVEEN AHUJA- that he'lll make sure it'll solved. but again FRUSTETINGLY is NOT SOLVED & again 24hr TAT
FINALLY Today i spoke with Mr. LILADHAR MULE (Team leader as he said) & He again gave me TAT of 24Hrs. I Urge you to please go through all the call logs(Wrapup)

& SRs.... & THINK how stupid people i've been dealing till now...

I'm surrendering the card with all due respect to the name of TATA & with Foolish agents & TECH. TEAM people who dont understand what issue is & what resolution should be.

GIVE SOLUTION In A DAY OR LET ME KNOW THE PROCEDURE TO RETURN THE CARD in next 48 HRS.

--
Regards...
Ashutosh S. Dixit
AN UNSATISFIED CUSTOMER !!