[Resolved]  Tata Docomo — SIM DISCONNECTED

Sir,
I have purchased sim for mobile no. [protected] on 22nd september 2009 for
Rs. 50 and i had recharged with 200/- on it, it only worked merely 3 days
then out going is disconnected while i enquired the same where i bought
they said you need to give identity proof again, then on 24th oct 09 again
presented the proof but it was surprise to note that my sim registration is
failed. while enquired with customer care they said to contact distributor
to get help. they too sent mails to regional head till now i havent got
reply. moreover my balance as of today will be 235/- but i dont why they
disconnected they can check the proof and then they should have
disconnected the line. pls now re-activate the same no. as early as possible.


We provided proof of documents to the distributor in Ambattur, JS cell city
i think, driviing license, raion card xerox, Color photo on 24th october,
even i personally visited distributor office to check they said to me that
they despatched the proof to the concerned.

Now i have 235/- balance on my mobile, and it is deactivated due to proof
pending, if anyone as provided sms claiming proof not available, then we
could have provided to the concerned tata docomo office, so pls now activate
my mobile no. or else pls tell me how to reclaim the recharged amount on my
no.

my alternate mobile no. is [protected]

I think as per low any company can’t activate New Connection without check ID Proof.
Why you asking that Why you disconnect my Connection, You ask If my ID Proof is not proper then how & why you activate My connection?
You can complain that Tata DOCOMO activating Connections without Proper ID Proof.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

DEAR SIR,
I AM USING TATA DOCOMO SIM SINCE 4 months. BUT, IN RECENT DAYS, MY SIM CONNECTION HAS BEEN DISCONNECTED WITHOUT NOTICE. WHILE PURCHASING THE SIM, I PRODUCED ALL THE REQUIRED DOCUMENTS. NOW, AGAIN THEY HAVE CALLED FOR DOCUMENTS. I HAVE SUBMITTED THE REQUIRED DOCUMENTS AGAIN . BUT, TILL DATE, MY SIM HAS NOT BEEN ACTIVATED. I HAVE BEEN PUT TO MUCH INCONVENIENCE AS I HAVE GIVEN MY MOBILE NO TO SEVERAL FRIENDS AND RELATIVES. MY MOBILE NO.[protected]. PLEASE ACTIVATE EARLY.

I lost my sim..when I visited docomo office For a duplicate sim..I got to know my sim has been disconnected..hw will I get the same number?!