Tata DoCoMo SIM — miss behave of employee balance deduction

Address:

Uttar Pradesh

I am from Varanasi and i face many problem in Tata Docomo always my balacnce dedectated by thi compnay. When call to custor care the employee dont behave well as they should. my balance dedected many time. i tell you once event i call four five time and diffrent employee tell me diffrent rison. once they said u use many site that's why balance dedected, for same problem i called second time then other employee said u use chargable site then i called again for same problem then other employee said your deta was finised that's why they charge from my main balance. so can u tell me who is honest and who tell me ture. even i said that, diffrent employee said diffrent thing but they dont care. most important thing for me first two employee said to me u have left 3 mb beta but we dont have the detail why deddect ur balance u just hold we are checking the problem. and some time they said we dont have detail call agin after 4 hour.
so can i know that should i use tata docomo. or should portable my number. me and my many friends very uppcet and disturbe by tata docomo please tell use what should i do?
i m using four sim of tata docomo and in my circle 25 people use tata docomo so tell use should use portalbe our numbers?
i am doing complain after having many problems.
this is my two number- [protected], [protected] and my frnds number is [protected].
and my email is [protected]@yahoo.com