[Resolved]  Tata DoCoMo Sms Service — Deduction of 10/- Rupees from unnecessary Personalized Horoscope pack

Address:Mumbai Suburban, Maharashtra

Myself Darshan Avasare, using Tata Docomo service (Sim No. [protected]), receiving unwanted SMS from the service provider Personalized Horoscope Pack and my balance is reducing @ RS.10/- after receiving every SMS. I have complained to Tata Docomo Customer Care but thay are not taking it seriously. They are expressing sorry but doing the same mischeif time and again. As per customer care the amount which was deducted earlier through SMS (like Keeda Pack, Joke etc.) will be credited as these are unwanted to me but nothing happened. Inspite of complaining they are sending this type of SMS and debiting regularly. This is not only my problem many other people also facing same proble. My question is where to complain against TATA DOCOMO and how to get back my money which they have deducted by malprictice. From where i will get JUSTICE?

Regards
Darshan Avasare
TATA NO. [protected]
Other NO. [protected] Mail ID - [protected]@rediffmail.com, [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My question is where to complain against TATA DOCOMO and how to get back my money which they have deducted by malprictice. From where i will get JUSTICE
Hi Darshan,

Greetings from Tata DOCOMO!

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Darshan,

As per our records the deducted amount of Rs.14 has been already credited to your account & VAS service also has been deactivated.

Thanks and Regards
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information