[Resolved] Tata Docomo — Deactivation of tata docomo game value pack | |||
Sir, My tata docomo no is [protected]. An automatic personalized games value pack has been activated on it on 04/11/2011 without my notice.I had checked my balance in the morning and the amount was Rs. 42.47 on 04/11/2011 and when i checked the next day Rs.42 has been deducted from my account. Now my balance is only 0.47. I tried talking to customer care several times but it was of no use. Please deactivate it at the earliest and arrange for the refund. Thank you. Was this information helpful? | |||
Jan 14, 2018 Complaint marked as Resolved Done | |||
 2 Comments | |||
Comments
Hi Chetan,
The charges have been levied correctly for the Game pack. Hence, we are unable to refund the amount. Also be informed that VAS pack for your number has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO
The charges have been levied correctly for the Game pack. Hence, we are unable to refund the amount. Also be informed that VAS pack for your number has been deactivated.
Thanks and Regards
Customer Care
Tata DOCOMO
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on my tata docomo no:[protected], an automatic personalized games value pack
has been activated in on 04/09/2011 without my notice.I had a balance of rs.60.11. Rs.60 has been deducted from my account. Now my balance is only 0.11.I tried talking with customer care several times but it was of no use.Please deactivate it at the earliest and arrange for the refund.
Thanking you.