Tata Docomo — Stopped the internet services without any notice

Address:

Rajasthan

Hello Sir,

I am a Tata DOCOMO GSM Sim mobile user and my internet service is not working and when i called the customer care they told me that just change the settings n things will b all good. But when i followed their instructions nothing happened and after that i tried to call them again then the customer care number is always busy but on the other hand from my friend's number the call is easily connected. Then i went to Customer Care Center Of Tata DOCOMO in Jaipur at Vaishali Nagar. They told me that the internet service for Jaipur area is stopped and the internet service not going to start again and the internet recharge rupees wil not b refunded n the left data in mb will b just wasted. I just want to complaint how can they stop the service without any notice and when contacted with them why don't tell that the service is stopped by the customer care executive, And after that why i cannot make call to them again. And I want my internet recharge rupees back and want my internet service to start again. Please help and guide me..