[Resolved] Tata Docomo — tariff plan

mohd mazhar ahmed

from Chennai, Tamil Nadu

Address:

Gulbarga, Karnataka

Hi my mobile number is [protected] on 24 Sep i have done a recharge of rupees 53 for sms pack but till now i am not getting any kind of benefit of this tariff plan
Details of 53 rupees plan DAILY 200 LOCAL AND NATION SMS FREE WITHOUT ANY CHARGE.
I HAVE GIVEN A COMPLAIN ON 25 SEP MY COMPLAIN NUMBER IS PBR12087331 THEY SAID OF WITHIN 24HOUR YOUR COMPLAIN WILL BE RESOLVED BUT TILL NOW NOTHING HAS BE DONE FROM 24SEP MSG. ARE CHARGING 1PAISA. IF I CALL TO CUSTOMER CARE INSTEAD OF SOLVING MY PROBLEM THEY USE TO SAY DON'T SEND ANY MSG IF IT IS CHARGING YOU.
I NEED MY AMOUNT TO BE REFUNDED AND I SHOULD GET THE BENEFIT OF THAT TARIFF PLAN OR ELSE ILL TAKE TO CONSUMER COURT I HAVE ALL THE NECESSARY DATA TO RAISE A COMPLAIN

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

nitin67

Sir Maine 2-1-2015 ko 58 ka tariff plan Liya tha lekin pahale ki Tarah ab bhi mere number se 1.8/1s ke hisab se kat rha Hai, jo ki 1.2/2s ke hisab se ktna chahiye Maine customer care se bhi bat Kiya pahale[protected] ko fir[protected] ko or aaj bhi do bar Kiya par koi Thik se jawab nhi diya or ka to jab call Kiya tha tab 30 minutes me Thik ho jayega bole the par nhi hua, sir Pls help me...