[Resolved]  Tata Docomo — Tata Docomo - promo before caller tune

Dear cuatomer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your alternate number [protected] to understand your concerns regarding service however, we were unable to contact you, since your call was not answered. Further we request you to provide us your correct alternate number and feasible timing to [protected]@tatadocomo.com for further assistance.

Thanks and Regards,
Customer care,
Tata Docomo.

I Solve no: 745207

[protected], the number is very much accessible and all you need to do is remove the "Promo code" which is before the caller tune. I want you to remove the "To copy this callertune press ... and monthly charges apply" stupid ad for heaven's sake. Song is hardly played.

Rubbish customer care. You guys need 10 years to solve a simple issue.

I'm a Tata Docomo GSM Prepaid customer, I've activated name tune as a caller tune for a monthly rental of Rs.36/- and song selection charge of Rs.20/- I've activated this service for hearing my name to my callers, but now the complaint is the service provider are playing their Advertisement before my Caller Tune. Its (promo) approximate length is 7 secs. I want to stop this promo before my caller tune. I've complained regarding this in the customer care (121) but the are saying that its the rule of TRAI. As a customer am paying the rent for hearing the song, not to hear the promo of the service provider. So please help me to deactivate this promo from my caller tune. my number is [protected]

I am a tata docommo customer, My phone number is [protected]. I have selected a song as hello tune and you are charging for that. Please remove your promotional ad before that tune.

Looking forward to hear from you.

I activated caller tune on my tata docomo paying Rs 30 for one month and Rs 20 for each song download. Now i am getting a promotional ad before my caller tune starts. i am not paying Rs 56 for tata docomos promotion... when i call the customer care department a person named Mr Anil spoke so rude to me and he is asking me to talk to TRAI for this small issue...
Can anyone solve this tiny issue (tata docomo is crap - No 3G service, no network all the time all ).

Thanks

My mobile number is [protected] plz remove the promo tune and adds before my caller tune