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Tata DoCoMo / Tata Photon Internet — Wrong Billing

Address:North 24 Parganas, West Bengal

I was using tata photons number-[protected]. when I asked for details then details was seems wrong when i made question that you have charged 125 mb for 125 seconds(which speed i never got). Then next time they did modify and remove the column which was showing that which looks wrong...

Overall, they had charged wrong bill .

I have all communication in my email.

Please take action else give some advise what step should i take next.


Thanks & Regards,
Rajnish Kumar
+91-[protected]
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Comments

Dear Rajnish,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO
Reply
Hi Tata Docomo(Customer Care, Appltet care, Apex),


I have requested for it before couple of month and not got any satisfactorily response till. Pleasae let me know how much time it will take.

Thanks,
Rajnish
Reply

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