[Resolved] Tata DoCoMo / Teleservices — Need to close the connection of tata indicom walky

Rahulshhirke

Address:

Maharashtra

I have rasied request for closing my TATA Indicom Walky connection because of poor network connectivity. After some day when I enquired in the DOKOMO office, the official their told me that the connection canot be closed as i have raised request for billing name change.

The request for billing name change had been raise two months and till date it has not been done, now when i am trying to close connection they are not doing it. Is their any TRAI guide line for this?

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Apr 19, 2017

Complaint marked as Resolved

Verified Support

Apr 19, 2012

Tata DoCoMo Customer Care's response Dear Mr. Shhirke,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Walky connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.