[Resolved]  Tata Docomo — wrongly charged incoming NR calls

Address:

Thane, Maharashtra

Hi,

My Tata Docomo Relationship Number is[protected].
Last month i took this postpaid connection in my office (Tata consultancy Services Thane).
Plan name is Freedom 499 Plan.
At the time of advertising representative told me that this is exciting plan. all over india roaming free with 84000sec of free local/std/roaming calls with 2 gb data usage free. So i took this plan.
within 15 days i got my bill and the amount payable was 799.0. I was shocked. when i checked my bill i found that Tata docomo charged me with incoming calls for roaming (300rs). Even i have not completed my 84000sec quota. This was not acceptable so i contacted there customer service. but they also not ready to help and stated that bill generated is correct. Late fee was extra 100 rs so i paid that bill.

But these kind of advertisement are misdirecting the customer and consumercourt should take strict action against these kind of companies.

Regards
amol