[Resolved] Tata Docomo — THREATS, IMPERSONATION AS COURT OFFICER | |||
This is to bring to your notice that I am being continually HARASSED and THREATENED by calls regarding a billing dispute with TATA DOCOMO from whom I had taken an internet dongle [number [protected]]. After a few months o[censored]sing it, I had pointed out that TATA DOCOMO had overbilled me and had asked for details of the so-called use. The company did not respond. Now, people using mobile number [protected] are continually calling up and threatening me. They are claiming that they are "SOOCHNA ADHIKARI" from Tis Hazari court and threatening that a non-bailable warrant is being issued in my name if I do not contact Lawyer Saurabh Garg whose phone number [protected] and settle the matter by paying them money. I have recordings of these conversations which I am going to send to you shortly. I also propose to upload these recordings on social media. My questions are: [1] Does any Government employee use a mobile number to communicate like this with a customer? [2] Under what authority can a TATA DOCOMO agent call himself a "SOOCHNA ADHIKARI" and pose as a COURT OFFICIAL???? [3] What is the way in which action can be taken against this kind of impersonation? Suprotim Mukherjee Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata Docomo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Mukherjee,
As per our discussion over the call, we would like to inform you that as per our records, your number has been permanently disconnected due to non payment. Kindly note that your account holds an outstanding amount of Rs. 3467/-. We request you to clear the same.
However, we request you to provide the details of the agent along with number from which you are getting legal calls to proceed further.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that as per our records, your number has been permanently disconnected due to non payment. Kindly note that your account holds an outstanding amount of Rs. 3467/-. We request you to clear the same.
However, we request you to provide the details of the agent along with number from which you are getting legal calls to proceed further.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.