[Resolved] Tata Docomo — top up recharge

trisha kundu

from Bengaluru, Karnataka

Address:

West Bengal

i am a tata docomo sim user since few years. i am suffering from their baseless balance deduction recently.few wks ago i have recharged with RS 50 n they have doducted it.this week i recharged my mobile with another 50 rupees and they have deducted that too.,i called them up.i told that acc, to their report i madee subscription to a recent movie song ROWDY RATHORE amongst the few which they have offered me through a call on 12th June,2012.bt neither i have receiced that type of call on that date nor i have subscribed it.and the thing i want to mention that if i hd relly subscribed to that offer then why should not they sms ed me immediately about that subscription?

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Aug 13, 2020

Complaint marked as Resolved

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Comments

kirudinesh

from Mohali, Punjab

I have top up recharge (on line through tatadocomo.com) Rs.200/-on[protected]
the talk value is 220 .but i receved only 200/-Rs.I complained many times to customer but till date i have not receved my reaming balance
my mobile number [protected]

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Trisha,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO