Tata Docomo — Activation o[censored]nwanted Services

nikhilmultani

from Chennai, Tamil Nadu

Address:

Thane, Maharashtra

Just by hiring Ranbir Kapoor as a brand ambassador and publicy saying that you dont activate unwanted services doesnt mean that you are living up to your promise.

Every 3rd day, an unwanted service gets activated on my cell like MTV model diary pack, call me tunes etc etc...and RS 30 GETS DEDUCTED FROM MY ACCOUNT.

I dont even the names of these services, dont even use it....

I visit Gallaries and call customer care....they keep my call on waiting mode for 10-15 minutes and ultimately hang up. Gallary people say that we are sorry but we cant refund your amount...

I was thinking to swtich my other number to docomo but will infact end up switching my main docomo number to some other provide who doesnt invest in ads but in systems!

'No' thanks and Regards,
Nikhlesh S Multani (Current Docomo number - [protected] : Likely to change if problem continues)

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Comments

rajenderanand

from Himatnagar, Gujarat

I am a subscriber of Tata Docomo mobile service. My mobile number is [protected]. A sum of Rs. 47/- was deducted from my balance in Jan 11( around 20 Jan) and an amount of Rs. 8/- was also deducted from my balance on 13 Feb 11 for health service the service I never activated . When I enquired from your customer care the executive infomred that they do not have any information on the system and asked to me call after some time. When I contacted later to the customer care my call was disconnected and after that I tried many times to contact customer care but all in vain. I request you to kindly refund the money Rs. 47/- and Rs. 8/- as the same was deducted from my balane without my request for any service. Awaiting a early refund.

Yours sincerely

Rajender Kumar

pjgowtham

from Bengaluru, Karnataka

My number is [protected]............Got tensed!!!!!................activation o[censored]nwanted services without my knowledge for nearly 8 times..........If i call customer care...........they are speaking unwanted unrelated and they keep saying its because i have activated it!!!!!!!!!.............so i am getting it solved through online chat by telling them to refund the amount.............stealing one or 2 times is okay..............BUTMORE THAN A WEEK......30rs/day......Daily afternoon i m chatting online and begging MY MONEY!!!!!!!!!!!...........unauthorised activation till this minute.......even today.... Wats docomo going to do???.............I have registered this complaint because i had this problem for one to one and a half week............DND service not activated till now!!!!!!..........why 1 week to activate!!!!!!!!!!!!!...........IF THIS IS NOT RESOLVED THEN I WILL QUIT DOCOMO.............

pjgowtham

from Bengaluru, Karnataka

Hello sir,
I[censored] can...u please refund the money for the activation o[censored]nrequested services...now my balance is 0.00!!!...WHY????

200rs lost because o[censored]!!!

Ithu enna pagal kollaiya irukku

Refund the money please!!!...I[censored] can't then put yourself some penalty and give it to me

nirajpawar1997

from Pune, Maharashtra

my puk is lock then