Tata Docomo — unfair deduction of taltime and customer cares rude behavior

Address:

Kapurthala, Punjab

Two times 49 rs were deducted from my talk-time, one on 20th and than on 26th. My phone number is [protected]. I called customer care, first time they told that your balance will be refunded within 72 hours. But i got no refund, was busy so was not able to call customer care. Today again 49 rs were deducted. I called customer care they said we can’t do anything. i told them to let me talk to your senior they said wait we are transferring your call to senior. they kept me waiting for more than 10 min, but no one answer. i again called they did the same. it’s getting very frustrating, please do something ASAP

Thanks and regards,
Anmol Chanana
mob. [protected]