Tata Docomo — Unnecessarily Balance got Deducted | |||
Hi, I am using the TATA DOCOMO num: [protected]. in a day im getting flash messages latest 20 per day. please stop sending this kind of message. please of this i couldn't able to access the phone. ans also, yesterday night, when i was browsing, unfortunately 49INR + 49 INR = total 98INR got detected from my main balance, i dont know, whats the hell is this,,, last week also it got detected. that time i called customer guys, they told i click on some chargeable site..... I haven't click on any changeable site. i just accessed the different sites. I request the tata docomo to refund my amount. please don't do this way again.. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr. Reddy,
There is no discrepancy in the balance deduction as you were charged for downloading the VAS service ¿Hot Arundati¿. An amount of Rs. 128/- is credited back to the account as goodwill. However, no further refund is applicable for the same.
Thanks and Regards,
Customer care,
Tata DOCOMO
There is no discrepancy in the balance deduction as you were charged for downloading the VAS service ¿Hot Arundati¿. An amount of Rs. 128/- is credited back to the account as goodwill. However, no further refund is applicable for the same.
Thanks and Regards,
Customer care,
Tata DOCOMO
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.