Tata Docomo — UNNECESSARY BALANCE DEDUCTION FROM TATA DOCOMO

Address:Mysore, Karnataka

I am girish C P I am using Tata docomo number prepaid number “[protected]”. 4 months back customer care guy called and active call me tune for 6 months. When I saw deduction in balance after couple of days, checked with customer care guys to cancel it and return the amount. They finally rejected my request because it was more 24 hrs ols and they can’t revert. And 15 days back they deducted the 15 rs for renewals of call me tune for 90 day, Again They have deducted 80 rs today. When I checked with customer care guy they told hold for a min and disconnected the call. After that from morning I am trying to reach but I am getting only busy msg. Plaese cancel the call me tune option and revert back the amount which deducted.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Girish,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Hi Girish,

The call me tune has now been successfully deactivated and also an amount of Rs. 95/- has already been credited back to the account.

Thanks and Regards,
Customer Care
Tata DOCOMO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information