On the chat support whenever I have contacted I have faced this problem. They will ask to wait till they get information, sometime this time will go up to 5-7 minutes. But when we are ideal for 30 second without responding they will close the session and end chat.
First of all reaching them and explaining the problem itself is need great time and patience. After that if they close the session it is really painful to start from scratch.
Was this information helpful? |
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.