Tata Docomo — Unwanted automatic service activation

Address:Karnataka

I got a message on[protected]Friday) at 05:18 pm saying "Hi ! you have downloaded GameDestination at Rs49.0/- Non-renewable." and Rs 49.0 was deducted from my account balance. But I have never requested for the particular service . It was an automatic activation without my knowledge. It really troubles me. Please help.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tata Docomo — Unwanted Service activation automatically.

Dear Sir,
From last 2 months many services are automatically activated on my number.
Some news services also activated & no one can tell me true keyword for deactivating it.
It goes on renewing. Messages are coming from number +57272 jagran news.Pls I don't want service.
I hav lossed more than Rs.60 due to them. pls give early rply.If again this services is renewed then this time i will be changed service using number portability.
My number is [protected]
Dear Sir,
From last 2 months many services are automatically activated on my number.
Some news services also activated & no one can tell me true keyword for deactivating it.
It goes on renewing. Messages are coming from number +57272 jagran news.Pls I don't want service.
I hav lossed more than Rs.60 due to them. pls give early rply.If again this services is renewed then this time
My number is [protected]

Tata Docomo — Unwanted activation of service

I have been using tata docomo from last 3 months smoothly but from last few days an unwanted service namely "Netwap" 1has been activated on 3my no. This service is charging a buck every day. I tried deactivation no. but it didnt showed up there. Customer care 1has no idea about it. Please deactivate this service and refund all my money back.
Dear Priyash,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Thank you sir, with your cooperation i've got my problem solved.
I got a message on[protected]Friday) at 05:18 pm saying "Hi ! you have downloaded GameDestination at Rs49.0/- Non-renewable." and Rs 49.0 was deducted from my account balance. But I have never requested for the particular service . It was an automatic activation without my knowledge. It really troubles me. Please help. My contact number is [protected].
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information