Tata Docomo — Fraud with me & cut my whole balance

Address:

Vadodara, Gujarat

Respected Sir,
My self Parth Shah & I am user of Tata Docomo. Sir my mobile number is [protected]. First of all sir, I have lost my balance 37Rs. on 13th aug 2011. Then I call in customer care constant 2 days and all exicutive of customer care gave me different answeres about my lost balance. Before 13th august, many times I have lost my balance but some of my balance I got back and some balance would be lost. During the incidence of 13th august they told me that I am using internet with chargeble sites, I use divine setting etc. answeres they gave me but sir I have recharged of Rs.48 to using free internet. After this incidence the next day on 14th august 2011 the seniour exicutive of customer care call me on this no. and told me that I got my balance refund within 24 hours but I didn't get my balance back & they cheat me first time. After that I call back in customer care but they told me to closed my customer care service. After this I told them to clsoe my all chargeble service and to deactivate TATA DOCOMO DIVINE & DO NOT DISTURBE service and they accept my request and deactivate all chargeble sites,TATA DOCOMO DIVINE & DO NOT DISTURBE service. But Sir they again cut my balance 23.20Rs. on 2 sep 2011 and when I call again in customer care they told me that I will get my balane back on 3rd sep 2011 at 10:41 am but sir I didn't got my balane till today and Sir I have voice record of this chat which held on 2nd sep 2011. Please Sir I kindly request you to help me as possible because Sir I am totally helpless and I feel like a DONKEY when I talk with them. And Sir after 2nd sep 2011 they allow me to make only and only one phone call in customer care during a whole day. Please Please Please Sir I kindly request you to help me because they cheat me again.
Thank you.
Your's Faithfully,

Parth Shah