[Resolved]  Tata Docomo — SMS pack of Santa banta Jokes

Address:Krishna, Andhra Pradesh

I C.Elangovan have post paid connection in TATA DOCOMO bearing mobile Number [protected]
In the month of June-11 the service provider started sending SMS In respect of Santa Banta and the pack name is Santa Banta Jokes pack. The changes for the same pack have been observed in the bill. When it was enquired about that to the costumer care that the pack is not activated by me (i.e, C.Elangovan) then the costumer care executive expressed his regret and informed the procedure to stop the Joke Pack. But, the same is unable to do as per the procedure and informed the same to costumer care executive to do the needful from your side only by me (i.e, C.Elangovan)
In the coming month bill (i.e. July’11) again the charges have been noticed and informed the same to the costumer care executive and he had informed he will do the needful and requested to activate “Do Not Disturb” pack and the same has register on 21st July 2011 “with registration number TTLDND[protected]
But, in the moth of Aug’ 11 Bill the pack charges again noticed and the intimated to the costumer care executive and registered the complaint on 06th Aug,2011 with reference number:- [protected]
But, till now the action has not been taken for the complaint registered and when ever informing the costumer care executive about that they are telling some excuses and promising to the do the needful

Hence, kindly do the needful
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Aug 13, 2020
Complaint marked as Resolved 
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